The applicant is a key resource for any recruiter. Recording complete and accurate data on your applicants will be of great benefit to you in performing accurate searches for applicants with appropriate skills. It will also help build rapport if you are recording information beyond their professional skills.
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Starting Points & General Information
There are a number of places from which you can start creating an applicant record.
- You can choose to open the new applicant form using the option in the Main Menu.
- You can create new applicants via the New Record Hub, accessed via the Navigation bar (see related article).
- When in the process of creating any new record you can click the plus icon in the top right.
- If the applicant emails you their CV you can add them via your itris inbox, this is probably the most common option and is detailed below.
You won't need a CV in order to add an applicant, and it can always be added later. If you are adding a CV at point of creation, then unless switched off in the itris Management Utility (IMU) Settings area, itris will use Daxtra CV Parsing to populate many of the applicant record fields such as name, address, telephone, email and employment, saving you time from manual entry.
There are three mandatory fields when creating an applicant record as follows.
- Name (First and Last, not Title)
- Gender (although can be set to "Unspecified")
When you have entered all the mandatory details and any additional information you will be able to register your applicant. If any fields require validation, or mandatory fields have not been completed the Validation (exclamation mark) icon will show.
If itris recognises any potential duplicates it will let you know. See the section below for duplicates.
Creating an applicant from email
Once you locate the relevant email within your itris inbox you'll have the Create New option, where you can choose to create the new applicant from the email body text or an attachment (e.g. CV).
When adding an applicant from an email, you will get an additional tab in the creation window called Email, from here you can drag and drop (or copy and paste) data into the new applicant window. This will be useful if the applicant has included a summary about themselves or information pertaining to their preferences.
If you have chosen to create the applicant from a CV a plain text version of this will be displayed on the CV tab, alternatively you can use the Load CV icon to find the CV. From here you can choose to use a recently opened document, an email, or search your files for the CV.
The CV text will be displayed on the applicant record once created and the original CV document linked to the applicant.
Unless disabled in your itris Preferences (see related article), once you've added a full name itris will search LinkedIn for the person's profile. You can then view their profile and use any relevant information to complete the applicants record. For example, you can drag over their LinkedIn picture to be their itris profile picture, drag and drop (or copy and paste) the LinkedIn About information into the Summary tab or simple cross reference their employment history.
You can store a profile picture of your applicant in itris. As mentioned above you can copy this from LinkedIn, additionally, if you have one on file you can upload it. If you don't have a picture to use for your applicant the picture profile area will display their initials. The colour of the circle will be linked to the Status assigned to the applicant. See the related article Data | List Items | Applicant for more information.
There are a plethora of data fields available in the details area, much of which can be used for searching, such as address, postal code and/or Address location (see the Locations related article for more information).
You can add the applicant's date of birth to the record, which will appear in your Dashboard dependent on certain criteria (see the related article for more information). Additionally, you can add your applicant to one or more groups, including your favourites, set the applicants notice period and/or availability and add a quick note which displays on the applicant's details tab.
When adding in your applicant's email and telephone numbers note the drop down lists which enable you to specify which type of email/phone number you are adding. These lists are specified by you in the IMU, see the related article for more information.
Once the record is created you can add further communications, see the related article for more information.
The defaults for Marketing Preferences are set in the IMU Settings | Communications area, however you can change those at point of creating a new applicant record as well as once they are created.
Applicants who have opted out from Email Marketing will be excluded when adding email recipients on bulk (such as from a search or group). This does not restrict the ability to individually add the applicant as a recipient (such as emailing directly from the applicant record). If the applicant has opted out of CV Marketing they will be flagged as invalid in the CV Marketing Hub.
You may want to record where an applicant has come from when creating them.
When adding a source to an applicant record, you can choose to add either a Media or link to a person record in itris (either applicant or contact), for example, when the applicant came as a referral.
When assigning a Media you will also need to assign a Media Channel. Media Channels are how you can differentiate whether the applicant has applied to an advert that you have placed at a particular media, or whether you have obtained their CV from a CV repository from that media.
Adding a source will allow you to effectively analyse which avenues are the most effective.
For example, out of 100 applicants registered on the system, 60 may have come from LinkedIn Recruiter, and of those 60, 45 may have been placed generating income for your business. If this money generated from those applicants surpasses what is paid for subscriptions to LinkedIn Recruiter, you would probably consider that avenue a Return on Investment, whereas another avenue that does not provide good applicants might not be.
In addition to recording where your applicant is currently or has recently been working, or what they are/were paid for those roles, itris also has functionality for you to distinguish what they want going forward.
This information is also searchable, just because and applicant has worked in a particular role, location, industry etc before, does not mean that's what they want to do going forward. Therefore, by adding in this information, and using it as search criteria you are more likely to find suitable applicants quickly.
For both locations & industry preferences you have three levels: Ideal, Prepared to Work In and Not Prepared to Work In.
If you have Daxtra CV Parsing enabled then you will find previous/current employment added for you. You can add, edit or remove these as relevant to you.
You are also able to link an employment entry to an existing company and contact in itris.
Employment is a searchable field, therefore you can search for an applicant that has worked at a particular company, industry or role etc before.
In turn, employment can be linked to references, see the related articles for more information.
Keywords and Daxtra Keywords
Keywords are used simply to identify a specific record, for example, you may use keywords to note specific skills or attributes. They make searching for records quicker and more efficient.
The creation and management of keywords occurs in the itris Management Utility (IMU), as this will allow you to centrally control the keyword data in itris.
See the Keywords Assignment article for more information on manually assigning keywords, ratings and Lifetimes/Obtained on.
If you have Daxtra Keyword Parsing enabled, this will look to assign keywords to the record for you, please see the Daxtra CV Parsing article for full details.
A Custom Field is a custom piece of data defined by your organisation to cater for data that itris does not accommodate. Custom Fields allows you to customise itris to work alongside your business and workflow, and are searchable fields.
Custom fields are created and managed via the itris Management Utility (IMU) Data area.
Please see the related article for more information on assigning custom fields.
Assignees are used to associate a user or users with a record as either an Owner, Watcher or FAO (for the attention of), and are searchable. See the related article for more information.
Please see the related article for more information.
The summary area is a blank canvas where you can start making notes about the applicant.
There are already areas in itris where you can skill code a person, or note down their job title or what they are looking for, so you can use this area to write about the less tangible aspects of the applicant.
For example, you may want to record what the person was like, how they interview, what they do in their spare time, their likes and dislikes, etc. You may wish to copy in the summary from their LinkedIn profile. This will help you build a fuller picture of that person, whether its to build rapport with them or promote them for a role.
It doesn't have to be one long text stream, you will see that you have lots of formatting options too.
This is also a searchable area, so if you later remember you made a particular note about somebody, but just can't remember who, you can run an advanced (Boolean) search of the summary area for each record type.
In databases, it is inevitable that somebody will try to create a duplicate record. To avoid this possibility, when adding an applicant record the following fields will be used to check for duplicate records
- first and last names
- national insurance number
- email address
- phone number
When adding in a possible duplicate CV the duplicate semi-modal will open, listing any possible duplicates on the left with their record card on the right to help you determine if it is a duplicate. Using Go To will take you to the possible duplicate record, asking you first if you wish to discard the new applicant entry.
If you close the duplicate semi-modal the Possible Duplicates button will remain at the foot of the window, indicating the number of possible duplicates. You can return to the duplicate semi-modal any time by clicking this option. If you choose to register the record you will be asked to confirm it is not a duplicate before continuing.
- Applicant Record
- Communication Assignment
- Custom Field Assignment
- Data | Communications
- Data | Custom Fields
- Data | Industries
- Data | Keywords
- Data | List Items | General
- Data | List Items | Applicant
- Data | Locations
- Daxtra CV Parsing
- Dashboard | Active Business Intelligence
- itris Preferences | New Records
- Keyword Assignment
- Linking Applicant & Contact
- Location Assignment
- New Record Hub
- Record Groups
- Settings | General
- Settings | Communication