Cookies




Using this knowledgebase places a number of small files (known as ‘cookies’) onto your computer to collect information about the content you view. The cookies used are:

Session Tracking

A cookie is placed on your computer to help keep track of your browsing session. This cookie is deleted when you close your browser.

NamePurposeExpires
JSESSIONIDUsed by itris' web servers to keep track of a user's sessionWhen you close your browser


We use Google Analytics software to collect information about how you use the itris Knowledgebase.

Google Analytics stores information about:

  • the articles you visit
  • how long you spend on each article
  • what you click on while using the Knowledgebase

We do not collect or store your personal information (for example your name or address), so this information cannot be used to identify who you are.

We do not allow Google to use or share our analytics data.

Google Analytics sets the following cookies:

NamePurposeExpires
_gaThis helps us count how many people visit the Knowledgebase by tracking if you’ve visited before2 years
_gidThis helps us count how many people visit the Knowledgebase by tracking if you’ve visited before24 hours
_gatUsed to manage the rate at which page view requests are made1 minute

Opting Out

If you decline consent to use cookies you will be opting out of Google Analytics tracking. The cookies will still be created on your machine but tracking data will not be transmitted.